Shipping policy
Free Shipping for orders over $ 50.
The customer agrees to provide a valid, locatable address within the US where the order can be delivered to. In the event that the customer provides an address that is not located by the delivery service, any other additional costs will be covered by the customer himself.
All shipments made by us and by our suppliers are perfectly packaged, in case your order is delivered to you with physical damage by the parcel, you have 24 hours to report it to us.
If you suspect that the box that the parcel service employee is giving you does not contain what you bought, either because of the weight or size of the package, you should NOT receive it, indicating the reasons for the parcel service employee, and you must report it to us. immediately to clarify your order.
Once the package is received by you or someone at the delivery address, you have 24 hours to report anomalies due to physical or missing damage to your order, after this period no changes or claims proceed.
Our shipping rates appear in the shopping cart when you enter your shipping address.
The order preparation time is 1 Business day.
The delivery time will be subject to weather and road problems, and problems of the shipping company.
Times are calculated once payment is received. If payment is received after 12:00, the dispatch will be made the next business day.
Due to the COVID-19 health emergency that we are going through, please consider that delivery times are estimates.
The customer agrees to provide a valid, locatable address within the US where the order can be delivered to. In the event that the customer provides an address that is not located by the delivery service, any other additional costs will be covered by the customer himself.
All shipments made by us and by our suppliers are perfectly packaged, in case your order is delivered to you with physical damage by the parcel, you have 24 hours to report it to us.
If you suspect that the box that the parcel service employee is giving you does not contain what you bought, either because of the weight or size of the package, you should NOT receive it, indicating the reasons for the parcel service employee, and you must report it to us. immediately to clarify your order.
Once the package is received by you or someone at the delivery address, you have 24 hours to report anomalies due to physical or missing damage to your order, after this period no changes or claims proceed.
Our shipping rates appear in the shopping cart when you enter your shipping address.
The order preparation time is 1 Business day.
The delivery time will be subject to weather and road problems, and problems of the shipping company.
Times are calculated once payment is received. If payment is received after 12:00, the dispatch will be made the next business day.
Due to the COVID-19 health emergency that we are going through, please consider that delivery times are estimates.
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